You will be surprised how far
we'll go for you !


  Date : 10 - 11 August 2015 (Monday - Tuesday)
Duration : 2 Days
Time : 9.00am – 5.00pm
Venue : Holiday Inn Kuala Lumpur, Glenmarie

Trainer : Choong Ewe Lee                        
  Introduction :  
  We found that majority of the Non-HR Managers are technically & operationally sound. They always share the same thought that, HR Department is the BEST department to help them in HR issues. In fact, if the Non-HR Manager can handle the HR issues by themselves, which may range from coaching & counseling, disciplinary issues, training & development, performance appraisal, etc, it will be a lot more cost effective. This training aims to help the Non-HR Managers to arm themselves with the generic HR knowledge & skills in order to deal with their daily departmental HR matters, such as handling workers with attitude problems, low morale as well as poor performers, etc.

  Who Must Attend :  
This course is specially designed for Non-HR Managers/Heads from various departments/sections who are required to play a more effective HR role in managing their department, from staff recruitment & selection, training & development, disciplinary actions handling, staff motivation & conduct of performance appraisal. This training is also suitable for those HR Manager/Executives who has just taken up the HR roles in their company or wish to be updated with the latest trend of HR issues.

  What is So Special about this Training?
Our HRM focus to convince the Non-HR Managers on the below :
•    Take a more pro-active HR role in managing their team, instead of too relying on HR Dept.
•    Carefully recruit & select the right candidates, instead of urgently filling up the vacancies.
•    Be aware of inappropriate disciplinary actions that will lead to labour court issues.
•    Use Performance Appraisal as a review & improvement exercise, instead of annual salary increment/bonus
     issuing exercise.

  Training Objectives :  

By the end of the training, participants will be able to:

•    Define the 5 Key HR roles for Non-HR Managers
•    Interview & Select the right candidates within budgeted Salary Package.
•    Analyse the training needs of their subordinates & coach/train them effectively.
•    Recognize their Legal Right in handling disciplinary issues.
•    Motivate their subordinates without any Monetary Commitment.
•    Conduct their Performance Appraisal Exercise & reward their subordinates fairly.

  Training Contents :  

Chapter 1 : About Human Resources Management (HRM) :

•    HR : Is it the Most Valuable Asset ?
•    How to Get them, Keep them & Unleash them ?
•    Challenges of HR Role for Non-HR Managers
•    The 5 Key HR Roles for Non-HR Managers


Chapter 2 : Your Role As A Recruitment Agent :

•    Recruitment: Right People at the Right Place at the Right Time !
•    How to Interview & Select the Right Candidates ?
•    We hire for Knowledge, Skills or Attitudes ?
•    How to deal with a Qualified Candidate, but beyond our budget ?


Chapter  3 : Your Role As a Trainer/Coach :
•    Staff Performance : Who has more influent ?
•    Training Needs/Performance Gap Assessment
•    On-Job-Training/Coaching : Standard, Practice & Results
•    Training/Coaching Evaluation


Chapter 4 : Your Role As a Counsellor :

•    About Misconducts
•    Your Legal Right as a Superior
•    About Employment Act, 1955
•    Dealing with Disciplinary Issues
•    Disciplinary Action : Do’s & Don’t


Chapter 5 : Your Role As a Motivator :

•    Concept of Motivation
•    Would High Pay really work ?
•    How to gain 100% Contribution from your subordinate ?
•    Motivate Your Staff without any Monetary Commitment


Chapter 6 : Your Role As a Performance Appraiser : 

•    About Performance Appraisal
•    Use of Performance Appraisal Form
•    Conduct of Performance Appraisal
•    Link Performance Appraisal to Bonus/Salary Increment

  Methodology :  

The training will systematically facilitate the participants discuss, exchange opinions, diagnose and work out solutions that best fit their working condition. In additional of this, they will also be trained to practise and familiarize with the practical HR issues that are required for Non-HR Managers through role-play and class facilitation.

  Investment Fees :  
  RM 2200.00 per participant (Standard Fee)
RM 1980.00 per participant (Early Bird Fee, register 2 weeks before the training)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE.
(Buy 3 Get 1 Free @ RM 2200.00/participant)

  Registration :  

There are 3 methods to register for this training:
1.    Kindly click here for online registration. Register Now
2.    Email us to register via
3.    Call us to register. Tel: +6-03-5622 1885

For more information, please visit our website at

Notes :
This Training Programme is SBL Claimable *Subject to PSMB conditions.